Frequently Asked Questions
Everything you need to know about our performance sailing gear and apparel.
How do I choose the right size for technical sailing gear?
We provide detailed size charts on every product page. For technical gear like smocks and salopettes, we recommend measuring over the layers you intend to wear underneath to ensure maximum mobility while racing.
What is the shipping timeframe for international orders?
Standard international shipping typically takes 5-10 business days. Express options are available at checkout if you need your gear before your next regatta.
What is your return policy for performance apparel?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. Please note that customized team gear or used sails are not eligible for return.
Are North Sails products covered by a warranty?
Yes, all our products come with a 2-year warranty against manufacturing defects in materials and workmanship to ensure you can rely on your gear in the toughest conditions.
How should I care for my Gore-Tex sailing jacket?
To maintain waterproof integrity, machine wash on a warm, permanent press cycle with liquid detergent. Rinse twice and tumble dry on warm for 20 minutes to reactivate the durable water repellent (DWR) coating.
Do you offer professional sail repair services?
While our online store focuses on apparel and hardware, you can contact your local North Sails loft for professional sail inspections, repairs, and maintenance services.